Chai Charm Sterling Silver Flower Frame

We aim to process and ship your order within 1-2 business days. Shipping times may vary based on your location and chosen shipping method. Standard shipping is 2-4 days, while expedited options are available for faster delivery. Please note that once your order has shipped, we are not responsible for delays caused by the carrier. You will receive tracking information via email once your order is on its way.

We want you to love your new jewelry! If you’re not completely satisfied, you can return your purchase within 15 days of the delivery date for a refund or exchange.

We stand behind the quality of our jewelry with a warranty of 1-2 years from the date of purchase. This warranty covers manufacturing defects and craftsmanship issues under normal use. If you experience any issues with your jewelry within the warranty period, please contact our customer service team for assistance. This warranty does not cover normal wear and tear, accidental damage, or unauthorized alterations.

Our commitment to quality is at the heart of everything we do. Each piece of jewelry is carefully crafted using premium materials, ensuring durability and lasting beauty. We adhere to strict quality control processes to ensure that every item meets our high standards before it reaches you.

Love our jewelry and want to share it with the world? Join our Ambassador Program and become a part of our community! As an ambassador, you’ll have the opportunity to earn rewards, exclusive discounts, and sneak peeks at new collections. Share your unique style, inspire others, and help us spread the word about our brand. Email us for the registration.