SHIPPING

All orders are shipped through USPS Priority Mail. Items ship from our facilities within 24 hours, with a 2-7 day delivery timeline for all US orders. Once your order is shipped, an email will be sent out with a tracking number for your package. 

 

PRODUCTION

Each collection is produced as a limited run and may not be available once sold out. Please allow up to 2-5 business days for processing your order.

 

RETURNS & EXCHANGES

If your delivery is not identical to your order (wrong product or if a product is missing) due to our oversight, please contact us with your order number as well as the return information. Returns must be notified of, confirmed and returned within 15 days (domestic orders).

Items must be returned in their original packaging. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer. Once we have received the returned products, we will inspect them and process the exchange/refund within 48 hours.

We do not offer exchanges at this time. If you need a different size, item, etc. please place a new order for the item and return your current Full Priced item for a refund.

FINAL SALE ITEMS cannot be refunded or exchanged.

The customer is responsible for paying for shipping costs for returning any item/s using a trackable shipping method. All shipping costs are non-refundable.

We are not responsible for items not received by us due to shipping issues.

To Prepare your Return Shipment, please email us and we'll send you a Return form for you to fill out: info@outofoffice.la

We reserve the right to make changes to this policy. Any changes to this policy will be posted.